Thriving in Crisis: what large companies can learn from startups about agility

  1. How can we reach our current customers through different channels?
  2. What new needs do our current customers have that we could address?
  3. Are there new customers that now need our solution?
  4. What assets, both physical and human, could be deployed to address a pressing problem?

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Jamie N. Jones, PhD

Jamie N. Jones, PhD

I teach innovation & entrepreneurship at Duke’s Fuqua School of Business. Reformed chemist. I believe in the power of science to change the world.